FAQs
Reformer Pilates is a form of Pilates performed using a specialized machine called a reformer. This apparatus comes with a sliding carriage, springs, ropes, and pulleys that create resistance. It's an excellent way to build strength, improve balance, and refine your core.
What is reformer pilates?
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This list could go on forever, but here are a few highlights:
•Strengthens and tones the entire body, especially the core
•Improves posture, flexibility, and mobility
•Alleviates tension in the back, neck, and shoulders
•Enhances balance and coordination
•Supports mental well-being
•Helps correct muscular imbalances
•Can increase bone density
•Reduces injury risk through controlled movement.
What are the benefits of reformer pilates
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how does reformer pilates differ from mat pilates?
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The primary difference is the equipment used and the type of resistance. While mat Pilates focuses on body weight resistance on a mat and small apparatus like balls and bands, Reformer Pilates utilizes the reformer machine for additional resistance and support, allowing for a wider range of exercises.
why on demand reformer pilates?
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Because busy lives deserve high-quality movement without scheduling barriers.
how does it work?
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Our touchscreen kiosk lets you select your preferred class length and level. Connect your Bluetooth headphones (or use ours), follow the instructions on screen, and enjoy a self-guided Pilates session on your own schedule.
Absolutely. Beginner sessions offer step-by-step instruction and are great for those new to Reformer Pilates. We provide a tutorial/orientation before your class starts. Our beginner sessions are also designed to familiarize you with the Reformer safely and effectively.
Is it ok for beginners?
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Nope! We have lots of first timers joining, and since our classes cater to all levels, you’ll be in good company.
Will i be the only beginner?
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Do I need to be "fit" before starting Reformer Pilates?
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Not at all! Reformer Pilates is for everyone, regardless of where you’re starting from. Our instructors will tailor the exercises to suit your fitness level, and you'll get stronger with every class.
Currently our machines have a 300 lb. weight limit.
If you fall outside this limit, please stay in touch as we plan to add more machines down the road!
Is there a weight limit?
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When memberships come available, you’ll see a bookable orientation session on the site. Once you complete our 3-session orientation and feel comfortable on a reformer, you’ll be presented with our membership options. Choose the one that works for you, download our app, do Pilates!
how do i become a member?
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Currently we offer a membership with unlimited uses/month (based on fair booking rules) and Credit Packs in 1, 5 and 10 session/s. Members and Credit Pack holders can access TRL between 07:00 and 21:00.
Soon we will be offering a 24/7 Membership. 24/7 Members will be able to access TRL 24/7.
what type of memberships are offered?
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how do i book a class?
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Easy! Once you clear orientation, you’ll be invited to download our app to view the schedule, book a class, and purchase a class pack or membership.
Once you select a membership you will receive a key fob that will unlock TRL for you. Credit Pack holders will use a keypad to enter using a unique code paired to your account.
how do i get into TRL?
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The key to a great Pilates session is feeling comfortable and free to move. Here’s what we recommend:
• Fitted Activewear: Wear clothing that’s form-fitting but comfortable. Leggings, bike shorts, and fitted tanks or tees are perfect. Avoid baggy clothes as they can get in the way when you’re on the Reformer bed.
• Grip Socks (a Must-Have!): For both safety and hygiene, grip socks are required for all Reformer Pilates classes. These special socks have rubber grips on the soles, giving you extra traction and stability on the machine. If you don’t have a pair yet, don’t stress —we’ve got them available to purchase at TRL during your first orientation.
• No Shoes: Pilates is done barefoot or with grip socks, so you’ll be able to kick off your trainers as soon as you arrive.
Pro Tip: Opt for breathable, moisture-wicking fabrics that keep you cool as you work up a sweat. You can also bring a gym towel, or use one of ours, to stay extra comfortable!
what should i wear?
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One of the best parts about Reformer Pilates is that it’s low-maintenance — no heavy gym bags required! Here’s all you need:
• Water Bottle: Stay hydrated! Pilates is low-impact but still a workout, and hydration is key to recovery.
• Small Towel: If you tend to work up a sweat, a small towel can help you stay comfortable during class. You’re welcome to use one of ours, or bring your favorite towel with you.
• Positive Vibes: This might sound cheesy, but bring a positive attitude. Our instructors are here to support you, so show up with an open mind, ready to try something new.
That’s it!
what should i bring?
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You’ll have to book a 3-session orientation in order to get cleared for On-demand use. Once cleared, start with Beginner Foundations or your recommended intro session based on experience.
i’m new—what should i book first?
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We have a strict no tailgating policy. If a non-booked guest enters the studio with you, a $50 fee will be charged to your account, and your membership and/or Credit Packs may be suspended.
If your friend is a member and enters by accident, please text us immediately to clarify.
what if a friend wants to join me?
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why limit the number of memberships?
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Because experience matters more than volume.
why group classes?
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They maximize availability and create energy and community.
Group classes help us offer more availability during high-demand times and ensure everyone gets access when they need it most.
are these private sessions?
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No. The Reformer Lab is built around on-demand and group reformer training. Some sessions feel quieter and focused, while others bring higher group energy, especially during peak times.
do i have to attend the same time every week?
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No. Members book sessions as needed using credits. There are no fixed weekly commitments.
membership/credits Explained
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Each credit equals one 45-minute reformer session. Credits can be used for both on-demand sessions and scheduled group sessions.
how do credits work?
do group classes cost more than on demand sessions?
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No. We use one simple system: 1 credit = 1 session, whether it’s on-demand or group.
Your booking reserves a reformer for a full hour:
• 45 minute workout
• 15 minute transition for cleaning/reset and a smooth experience
what does my 45 minute session include?
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do credits expire?
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Yes, credits have expiration dates to keep scheduling fair:
• Single credit: 30 days
• 5-pack: 60 days
• 10-pack: 90 days
can i share credits with a friend?
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Credits are non-transferable and tied to your account.
how do memberships work with credits?
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Members don’t need to purchase credits. Your membership includes as many sessions as you’d like each month (based on fair-use booking rules).
To keep access fair for everyone:
• Members: 1 session/day, up to 4 future bookings between 07:00 and 21:00.
• COMING LATER - 24/7 Membership: up to 1 session/day, up to 4 future bookings, 24/7 access.
what are the booking limits for members?
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can i book multiple sessions in one day?
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• Members: 1 per day
• 24/7 Members: 1 per day
• Credit packs: 1 per day
why booking limits?
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To ensure access, fairness, and premium experience.
We limit bookings to keep schedules open and fair for everyone. This ensures members aren’t competing for spots and preserves a premium experience.
what if i cancel late or no show?
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Please cancel at least 12 hours before your session. Late cancellations or no-shows may result in a lost credit or a fee, depending on your plan.
do pop up instructor classes use credits? (when offered)
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Pop-up/guest instructor classes are special events and typically have separate pricing set by the instructor. Credits do not apply unless noted.